Shipping policy

Last updated: September 10, 2026

We currently ship BHOE orders across India.

1. Order Processing

Orders are generally processed within 1–2 business days after successful payment/order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

During launches, sales, holidays or periods of unusually high demand, processing may take longer.

2. Delivery Timeline

Estimated delivery time after dispatch:

Metro cities: approximately 2–5 business days
Other locations: approximately 3–7 business days
Remote locations: approximately 5–10 business days

These are estimates and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

BHOE may offer free shipping promotions from time to time.

4. Tracking

Once your order has been dispatched, you will receive shipping/tracking information through the contact details provided during checkout, where tracking is available.

5. Incorrect Address

Customers are responsible for providing an accurate shipping address and contact number.

If an order is returned to BHOE because an incorrect or incomplete address was provided, additional shipping charges may apply for re-delivery.

6. Delayed Delivery

Delivery may be delayed due to:

  • courier issues;
  • weather;
  • public holidays;
  • strikes;
  • natural disasters;
  • remote delivery locations;
  • incorrect customer information;
  • other circumstances outside BHOE's reasonable control.

We will assist customers in tracking delayed shipments.

7. Lost or Damaged Packages

If your package appears damaged upon delivery, please photograph the package before opening it and contact us as soon as possible.

If an order is confirmed as lost in transit, BHOE will work with the shipping partner to resolve the matter and provide an appropriate solution.

8. Cash on Delivery

If Cash on Delivery is offered, availability may vary depending on the delivery location.

COD orders may be subject to additional verification.

9. International Shipping

Option if you aren't offering international shipping:

BHOE currently ships only within India. International shipping may be introduced in the future.

10. Contact

For shipping questions:

Email: contact.bhoe@gmail.com
Phone: 7017129807